EFFECTIVE WEDNESDAY, MARCH 18th
Tobacco Valley Teachers Federal Credit Union’s lobby will be closed. All in-person transactions will be directed through the drive-up window during regular business hours. Credit Union staff will be working as usual to assist you with your financial needs via phone, email or Virtual Branch. All lending services will be conducted by appointment. We offer many remote options that you can use to access your account(s).
Please contact the credit union with any questions or concerns at 860-253-4780 or 800-749-8305
or email us at firstname.lastname@example.org. We appreciate your patience and understanding as we are making every
effort to accommodate your financial needs, while taking precautionary measures for the health of our members and staff.
IMPORTANT HEALTH NOTICE
To our valued members,
Our first priority is to keep our members and staff healthy during this coronavirus (COVID-19) outbreak. Please know that preventative measures are in place and actions are being taken to protect both our members and our staff. Our housekeeping efforts in the credit union office have been greatly expanded to include frequent daily cleaning and disinfecting, as well as, providing hand sanitizer for our members and staff to use.
We are currently following the CDC guidelines and recommendations while continuing to monitor ongoing developments. Please visit the CDC website www.cdc.gov for additional information on the
We have many options for you to access your accounts remotely:
- Virtual Branch (online banking). To enroll click here.
- Mobile App (Virtual Branch account required). Download the app for free on the
App Store and Google Play.
- Automated Phone System (CARLA) 860-253-6884 or toll free 888-448-6670.
- Fee-free ATM’s at any CO-OP ATM.
- Opt for cash back when you use your debit card at many retailers.
- Call our Member Service Representatives at 860-253-4780 or toll free 800-749-8305.
We will continue to closely monitor this situation and take any additional steps, if needed, to protect the safety of our members and staff.
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